The site is experiencing issues and is unable to fulfill your request at this time. If this problem persists please contact customer support. Customer loyalty programs have become very popular over the last decade. This lesson will examine the advantages and disadvantages of customer loyalty programs. The Problem with Loyalty Programs Companies measure customer commitment by their transactions. But that often has little to do with how people genuinely feel about the business. Of course everything that has benefits, also has its downs. Which seems to be the case for loyalty programs as well. Many customers think its all paradise when they go shopping and obtain their savings.
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March 2019
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